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The
certified
client
should
comply
with
the
following
requirements
to
maintain
its
management
system
registered
at
SMR.
If
the
failure
or
breach
of
these
requirements
may
cause
suspension
or
withdrawal
of
its
registration
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Keeping
SMR’s
Certification
Terms
&
Conditions |
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The
certified
client
should
keep
SMR’s
Terms
and
Conditions
for
Certification,
Audit
Services
and
Certification
Mark
License
-
SMR
’ s
Terms
&
Conditions (download)
-
Use
of SMR
Certification
Marks (download)
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Notifying
of Changes
to SMR |
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The
certified
client
shall
inform
SMR,
without
delay,
of matters
that
may
affect
the
capability
of the
management
system
to continue
to fulfill
the
requirements
of the
standard
used
for
certification.
These
include,
for
example,
changes
relating
to
(a)
the
legal,
commercial,
organizational
status
or ownership
(b)
organization
and
management(e.g.
key
managerial,
decision-making,
or technical
staff),
(c)
contact
address
and
sites,
(d)
scope
of operations
under
the
certified
management
system,
and
(e)
major
changes
to the
management
system
and/or
processes
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Allowing
of representative
of AB
or SMR
for
witness
audit |
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The
Client
must
promptly
comply
with
any
reasonable
requirement
of SMR
in relation
to the
Client’s
management
system
to make
appropriate
the
Certification
request
by the
Client,
including
allowing
a representative
of an
accreditation
body
or SMR
to witness
a Certification
Service
being
provided
by SMR
at a
Site
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Allowing
of Surveillance
audits |
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The
certified
client
should
allow
SMR
to conduct
regular
surveillance
audits
of its
certified
management
system
by surveillance
cycle.
1.
Surveillance
audits
shall
be conducted
at least
once
a year.
The
date
of the
first
surveillance
audit
following
initial
certification
shall
not
be more
than
12 months
from
the
last
day
of the
stage
2 audit.
Yet,
surveillance
cycle
shall
usually
keep
the
table
1 below
Table 1
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1st
surveillance
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2nd
surveillance
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Initial
Certification
of
3years
|
6
or
9mths
(±1mth) |
Recertification
of
3years |
9mths
(±1mth)
Or
12mths |
Note
Surveillance
cycle
is not
uniformly
applied
to all
certified
clients.
It is
determined
by the
audit
team
in consideration
of system
maturity,
business
size,
process
complexity,
certification
scope,
risk,
other
party’s
opinion,
implement
period,
significant
changes
of management
system,
and
the
result
of the
latest
audit.
2.
However,
the
following
cases
shall
require
surveillance
audit
every
6 months
- Request
by the
client
- If
at least
1 major
nonconformity
was
found
- Delay
in correction
or corrective
actions
or non-effectiveness
of actions
taken
-
Significant
changes
of certified
management
system
- Operation
of management
system
is inappropriate
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Allowing
of Verification
audits |
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The
client
should
allow
SMR
to conduct
special
audits
in the
case
of Modification
Table
-
Modification
Table (click to see)
For
example)
Extensions
to scope
SMR
shall,,
in response
to an
application
for
extension
to the
scope
of a
certification
already
granted,
undertake
a review
of the
application
and
determine
an y
audit
activities
necessary
to decide
whether
or not
the
extension
may
be granted.
This
may
be conducted
in conjunction
with
a surveillance
audit.
-
Application
for
Modification (download)
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Allowing
of Short-notice
audits |
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It
may
be necessary
for
SMR
to conduct
audits
of certified
clients
at short
notice
to investigate
complaints,
or in
response
to changes,
or as
follow
up on
suspended
clients.
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